Contract Playtest Coordinator

Production · Seattle, Washington
Department Production
Employment Type Contractor
Minimum Experience Entry-level

Undead Labs is looking for a highly motivated and passionate Playtest Coordinator for the Studio. As a Playtest Coordinator, you’ll drive the playtest culture at Undead including scheduling, feedback, participation, and more. Our ideal candidate will be interested in user research, playtest feedback, quality assurance, and building/maintaining a studio-wide process. 


At Undead Labs, we work in highly collaborative, cross-discipline teams because we understand that the best ideas are ones we generate together. We are humble and curious in our work, and are always striving to make things better - for our players, for each other, and for our industry. Everyone here is committed to helping the team thrive, enabling us to rise to the moment to build incredible games.


Core Responsibilities & Objectives

  • Build, maintain, and run playtest schedule and process for all of our projects including managing invitations, attendees, schedule conflicts, playtest feedback, bug reports, etc.
  • Work with product teams and QA to identify and prep builds that have the desired content.
  • Coordinate with key stakeholders to make sure all features across both products are getting the playtest time they need.
  • Collaborate with IT to set up new hires for playtesting, onboard new hires into playtesting sessions.
  • Assist release management and QA as needed to prepare builds.
  • Assist UX/UR and QA to prepare builds with correct content, known issues etc. for User Research testing.
  • Create, execute, and maintain a bug reporting process including communication, follow ups, etc.
  • Summarize playtest outputs and highlight trends/key issues as they affect product and quality.
  • Liaise with Analytics on ways to improve objective data gathering from playtests and features.


Core Traits & Experience

  • Passion for video games and the video game industry, product quality, and player experience.
  • 1+ years experience in User Research, Quality Assurance, Production, or related field.
  • Basic technical skills or desire to learn basic technical skills and programs: Google Suite, Slack, Installation of applications on PC/Xbox, etc.
  • A self-starter with the ability to make progress in the face of ambiguity by being humble, curious, and collaborative.
  • Disciplined at creating and maintaining documentation, standards, and best practices.
  • An ability to communicate effectively across disciplines.
  • Strong time management and prioritization chops.


Bonus Traits & Experience

  • Ability to champion processes and participation, draw in people, and fuel their excitement.


Physical Requirements

  • Close vision to monitors and screens, consistently working on computer equipment such as keyboards and monitors, long periods of sitting.
  • Noise levels are low to moderate in the work environment.


Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.


About Undead Labs

We are creators of the hit survival-fantasy franchise State of Decay with a fan base of over 10 million people. As an independent member of Xbox Game Studios, we collaborate with a huge network of skilled specialists in all disciplines, providing incredible opportunities for joint development and learning.


Undead Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.


We look forward to hearing from you!

Thank You

Your application was submitted successfully.

  • Location
    Seattle, Washington
  • Department
    Production
  • Employment Type
    Contractor
  • Minimum Experience
    Entry-level